Return & Refund Policy

Return & Refund Policy

At Furian Store, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Returns

You have 30 days from the date of delivery to return an item for a refund or exchange.

To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it
  • In the original packaging
  • Accompanied by the receipt or proof of purchase

Refunds

Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund.

If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5-10 business days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at furqatrajabov958@gmail.com.

Shipping Costs

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund (if applicable).

Non-Returnable Items

The following items cannot be returned:

  • Gift cards
  • Personalized or custom-made items
  • Perishable goods

Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

Email: furqatrajabov958@gmail.com
Phone: +48 577 282 177
Address: UL.DLUGOPOLSKA 64A, KRAKOV 32-087, Poland